Return policy

🛍️ Return Policy

At VoirAnime Shop, customer satisfaction is a priority. However, since all of our products are printed on demand, we cannot accept returns or exchanges unless there is a problem with your order.

✅ Returns accepted only if:

  • The product is damaged , defective or misprinted

  • The error is on our part (wrong product, different size than ordered, etc.)

📸 In this case, please contact us within 14 days of receipt with:

  • A clear photo of the product in question

  • The order number

❌ Returns not accepted:

  • If you ordered the wrong size, model or color

  • If you change your mind after ordering

  • If the address provided was incorrect

Please check the product sizes and details carefully before ordering.

📩 Contact us:

For any return related inquiries, please email voiranimeshop@gmail.com with your order number and product photos.

ℹ️ Processing time:

Once the application is approved, we will offer you:

  • A free replacement

  • Or a partial/full refund , as the case may be

Thank you for your understanding 🙏